Where is my backup data stored?

Your backup data is stored in a high level data centre based in Adelaide, South Australia.

Do I have to leave my computer on all night?

Usually. Some businesses with low storage requirements can backup during the day because their backups can finish very quickly. However, most businesses already leave their computers running 24/7, and there is no harm in doing so. In fact, some reports even suggest that leaving your computer on all the time is much less harmful than turning it on and off regularly.

How easy is it to restore data?

Very. The secure web login that comes with Online Backup allows you to open a secure connection to our offsite backup servers any time, any day. You can then browse your backed up files and make any necessary file restorations. If you need help we can assist you in the file restoration process.